Photoshop not responding, Will not let me quit or open files

Question

I was working on an animation on photoshop, where it unexpectedly crashed due to an error. I now cannot open photoshop or the file as it says photoshop is not responding. I also cannot force quit photoshop or even restart my computer. How do I get photoshop to close if it won't let me force quit and it won't let me open it?

Ranjisha Sengupta · Answer

Hi there,

We're sorry about the crash issue experienced.

What versions of Photoshop and operating systems are you using? What error messages do you see?

Did you try re-installing the software?

Check out this troubleshooting article to resolve
most of the crash issues with Photoshop: https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html

Let us know if that helps.

Thanks,

Ranjisha

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