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Nan613
Nan613
Participating Frequently
July 3, 2023
Answered

Photoshop not talking to Printer

  • July 3, 2023
  • 1 reply
  • 668 views

Photoshop24.3.0

Epson XP6-6100

Mac Ventura 13.4.1

I've been printing from this set up without problem and suddenly photoshop stopped sending the file to the printer.  The printer is recognized on the Mac system profile and will print from other software, such as text, pages, etc.  this afternoon it printed an image from photopshop but when I went toprint the next file nothing showed up in the printer window.  I've restarted the printer.  Ive restarted the computer.  I went through the Epson maintenance and updated firmware.  No other updates were indicated.  I made sure no cartridges needed replacing as sometimes this would halt printing.  

I do not know what else to do.  Can someone help?

This topic has been closed for replies.
Correct answer gener7

Go through this troubleshooting guide step-by-step:

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

 

Usually holding down your Spacebar while clicking on File > Print resets the printer, but you want to try first steps first.

1 reply

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
July 3, 2023

Go through this troubleshooting guide step-by-step:

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

 

Usually holding down your Spacebar while clicking on File > Print resets the printer, but you want to try first steps first.

Nan613
Nan613Author
Participating Frequently
July 3, 2023

Thank you!  That did it.  I had gone through the troubleshooting guide step by step and was frustrated as nothing seemed to work or address my problem.  Your solution was perfect.

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
July 5, 2023

@Nan613 HI, I have marked @gener7 's reply as correct for you, that means that others with this issue searching here can see the working solution

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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