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Participant
May 29, 2020
Question

Photoshop not working!

  • May 29, 2020
  • 2 replies
  • 775 views

Hi, i have reinstalled photoshop onto my laptop but it doesn't seem to be working! I had uninstalled and reinstalled the app yet launches as a black screen everytime! I have also done command-option-shift before launched as suggested on this community but it hasn't seemed to work. Does anyone have any suggestions please!

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2 replies

Derek Cross
Community Expert
Community Expert
June 2, 2020

Which version of Photoshop?

melissapiccone
Community Expert
Community Expert
May 29, 2020

What kind of computer and what's your OS - Catalina?

 

If the document window is blank - see https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If the Home Screem is blank - See https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Participant
May 29, 2020

I have a Apple laptop with OS Catalina 10.15.5

chanaart
Community Expert
Community Expert
June 2, 2020

Did you try all of the above suggestions? please let us know so we continue help you solve the issues.

chana