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Participant
February 19, 2022
Question

Photoshop not working properly on windows 10

  • February 19, 2022
  • 1 reply
  • 525 views

I downloaded it 2 months ago and now i finally get a hold of it, the problem is that when i use tools it leaves a mark, when i move it, for example, the shapes outer lines leaves on its former place, or when i try to highlight the object or image it does not working, im working on a project right now, and im frustrated because i cant properly use anchor points and shape tools. How to fix this? 

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1 reply

Chuck Uebele
Community Expert
Community Expert
February 20, 2022

In the preferences under Technology Previews check the box deactivate native canvas. If that doesn't work, try turning off use graphic processor under preformance.

zil00Author
Participant
February 20, 2022

Hello chuck, i did what you said and also i researched about it and also did it but sadly the problem is still there. also this pop up on my screen, note that i did the 7 steps of that and still cant fix the problem. 

 

 

Chuck Uebele
Community Expert
Community Expert
February 20, 2022

I can't read what the popup says, as it's too blurry. What does it say?