Photoshop now not openning any kind of file type

Forum|Forum|7 years ago
March 12, 2019
3 replies
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I just did an update through the CC dialog box on my desktop. I am running Windows 8.1 and it updated Photoshop to version 19.1.7 release. When I opened Photoshop to start a new project, it will not open the photo that I want. I then tried again, but nothing. I tried png, jpg, then tiff, and even my finished psd files but it will not open anything! WHAT IS GOING ON????????

Coming to this Adobe's site, I saw that version 20.0.4 is now available. Why didn't CC update me to this version????

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Legend

Developers are now moving away from Windows 8.1 because of its tiny market share, just as they are abandoning people who freeze their Windows 10 systems. "CC 2019 apps are available for Windows 7, Windows 10 or later, and macOS Sierra 10.12 or later. 2019 versions of Digital Video products require the newest versions of Windows 10 and macOS Sierra or later. Windows 8.1 or early Windows 10 versions are not supported." OS support for CC 2019 apps Adobe make this info hard to find, as search for system requirements for Photoshop tells you about the previous version.