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Participant
March 18, 2021
Question

photoshop on windows dont working

  • March 18, 2021
  • 2 replies
  • 276 views

Hello. Tomorrotow i'm trying to create document withs photoshop on windows and after that i see fail 

your request could not to be completed due to a system problem.

i did everything as stated on the site but nothing helped

computer is comparible withs the newest werthion of photoshop 

P.S I'm sorry of my English.

This topic has been closed for replies.

2 replies

JJMack
Community Expert
Community Expert
March 18, 2021

There seems to be many issues in all PS 2021 versions. I would suggest you use PS 2020 version 21.2.6 till Adobe fixes the issues in PS 2021

JJMack
Participant
March 18, 2021

not working 

JJMack
Community Expert
Community Expert
March 18, 2021

PS 21.2.6 is not working for you either?

JJMack
jane-e
Community Expert
Community Expert
March 18, 2021

Hi @Anastasiia5D09 

 

Try these steps for "Photoshop could not complete your request because of a program error":

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

 

You might need to revert to 22.2 if you are on 22.3, as 22.3 has a lot of bugs. You can go back using the Creative Cloud app.

 

Also, you can write in your native language and we can click "Translate". Your English is fine.

 

~ Jane

Participant
March 18, 2021

i try soulitions from site but this did not help. and i revent to 22.2 photoshop not working.

also i revent to 2020 version to and again not working 

P.S i'm from ukraine and i want learn english 

jane-e
Community Expert
Community Expert
March 18, 2021

Hi

 

You might need to contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human. They can look at your screen.

 

Do not respond to scammers who may send a Personal Message (PM). They are not Adobe.

 

~ Jane