Participant

Question

photoshop on windows dont working

Forum|Forum|5 years ago
March 18, 2021
2 replies
276 views

Hello. Tomorrotow i'm trying to create document withs photoshop on windows and after that i see fail

your request could not to be completed due to a system problem.

i did everything as stated on the site but nothing helped

computer is comparible withs the newest werthion of photoshop

P.S I'm sorry of my English.

This topic has been closed for replies.

JJMack

Community Expert

There seems to be many issues in all PS 2021 versions. I would suggest you use PS 2020 version 21.2.6 till Adobe fixes the issues in PS 2021

JJMack

A

Anastasiia5D09Author

Participant

not working

JJMack

Community Expert

PS 21.2.6 is not working for you either?

JJMack

jane-e

Community Expert

Hi @Anastasiia5D09

Try these steps for "Photoshop could not complete your request because of a program error":

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

You might need to revert to 22.2 if you are on 22.3, as 22.3 has a lot of bugs. You can go back using the Creative Cloud app.

Also, you can write in your native language and we can click "Translate". Your English is fine.

~ Jane

A

Anastasiia5D09Author

Participant

i try soulitions from site but this did not help. and i revent to 22.2 photoshop not working.

also i revent to 2020 version to and again not working

P.S i'm from ukraine and i want learn english

jane-e

Community Expert

Hi

You might need to contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human. They can look at your screen.

Do not respond to scammers who may send a Personal Message (PM). They are not Adobe.

~ Jane

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