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Known Participant
April 21, 2017
Question

Photoshop Print Module does not show standard Epson Paper Sizes - wont print 13x19

  • April 21, 2017
  • 2 replies
  • 682 views

I'm (still) using my trusty Epson 2200, trying to print on 13x19 Epson Paper.

The CC 2017 Print Module no longer shows the standard Epson Paper sizes. When I build a custom 13x19 paper size and send my print to the printer I get a "media not loaded correctly" message. The only time this has happened recently was when I inadvertently selected a roll paper option. But for a custom paper size there is no facility to tell the printer whether this is a plain sheet (which it is) or a roll paper.

HELP I have SOLD prints I need to produce!!!!

Thanks

Chris Spurrell

    This topic has been closed for replies.

    2 replies

    Known Participant
    April 21, 2017

    Will try that...

    Chuck Uebele
    Community Expert
    Community Expert
    April 21, 2017

    It sounds like your printer driver got corrupted. Have you tried reinstalling it?