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Anonymous
October 20, 2017
Question

Photoshop problems

  • October 20, 2017
  • 1 reply
  • 182 views

Hi, I cant open my Photoshop - these two windows allways comes up. Do you know where is the problem ?

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    1 reply

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    October 20, 2017

    Hi

    Try holding down Alt+Ctrl+Shift as you start Photoshop (OPt+Cmd+Shift on Mac). The timing can be a little tricky, but if you get it right you will be prompted to deleted preferences. Do that and a new preference file will be built on start up.

    Dave

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