PHOTOSHOP - Program Error

Forum|Forum|3 years ago
September 8, 2022
3 replies
387 views

Hello

I am facing Program Error issue since 3 days.

Not able to open the any image in Photoshop, showing the empty area in the image area.

Also giving the error, attached the screenshot of the error.

When I go to "how to fix it".

Every option is been checked, everything is normal as per the requirements and specification required.

Even tested installing earlier versions and reinstalled the current version.

Please guide how to solve, my work has come to halt.

Windows

This topic has been closed for replies.

G

gayatrikAuthor

Participating Frequently

thanks all for the quick suggestions and answers the adone VA solved my issue.

G

gayatrikAuthor

Participating Frequently

It worked for a day but again the same issue.

So i posted again

AxelMatt

Community Expert

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If you're unable to access Preferences and PhotoShop crashes before that, please go to the location C:\Program Files\Adobe\Adobe Photoshop 2021. Then rename the Sniffer.exe to Old.Sniffer.exe and try launching Photohsop again.

If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

If this didn't help please post the system informations.

Learn how to access and read your Photoshop system info. (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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