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Participant
April 2, 2021
Question

Photoshop program keeps shutting down after update. Also takes forever for the program to load.

  • April 2, 2021
  • 2 replies
  • 397 views

I installed the recent update. Since that time, whenever I open the program, it takes forever to load. When I open an image to work on, the program just shuts down. So frustrating. When I look at the adobe log, it says Adobe is consuming 70% of system memory. That is just ridiculous.

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2 replies

Participant
April 2, 2021

So think you everybody. I resert my preferences and now the issu is solved. Good day!

happie_97
Community Expert
Community Expert
April 14, 2021

So awesome! Glad it helped you. 🙂

happie_97
Community Expert
Community Expert
April 2, 2021

Try resetting your preferences. 

https://adobe.ly/3dFRlyi