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Arneski
Arneski
Known Participant
June 19, 2023
Question

Photoshop quits unexpectedly when using Remove Tool

  • June 19, 2023
  • 3 replies
  • 392 views

I am using Photoshop version 24.5.0 and Imac with M1 processor, Ventura 13.4. When I try to use the new Remove tool, Photoshop crashes. See attached screenshot. Why does this happen and what can be done to resolve the problem? Arne Skinlo

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3 replies

MeredithStotzner
Community Manager
MeredithStotznerCommunity Manager
Community Manager
June 24, 2023

Hi @Arneski,
Can you please confirm if switching the  Remove Tool setting to "More Stable" in Preferences solved the issue for you?
Thank you,
Meredith

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    June 20, 2023

    Hi @Arneski go to preferences/image processing and change the Remove Tool setting to "More Stable". Relaunch PS.

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      June 19, 2023

      Please see here https://community.adobe.com/t5/photoshop-ecosystem-discussions/the-new-quot-remove-tool-quot-keeps-crashing-photoshop-24-5-0/m-p/13818156

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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