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Participant
January 14, 2019
Answered

Photoshop randomly freezes when using the Polygon lasso tool and auto recover isn't working

  • January 14, 2019
  • 1 reply
  • 1200 views

As the title says, my photoshop version CC 2018 sometimes just randomly decides to freeze up when I use the polygon lasso tool, and I'm forced to shut Photoshop down completely with the task manager. The Auto Recover feature doesn't work either, even though I have it enabled every 10 minutes in preferences. I've lost hours on hours of work simply due to this little bug that just pops up once in a while. Sometimes the polygon lasso tool works, and sometimes it doesn't.

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Correct answer

Hi

Have you tried resetting Photoshop preferences

1 reply

Correct answer
January 14, 2019

Hi

Have you tried resetting Photoshop preferences

Participant
January 14, 2019

Tried reseting preferences now, but I'm not sure how that would help. I'll update if it happens again.

January 14, 2019

https://forums.adobe.com/people/carl+johanb1990136  wrote

but I'm not sure how that would help.

Sometimes the preferences file can become corrupt and cause Photoshop to act oddly