Photoshop resetting my workspace and deleting my brushes when I open it

Question

Photoshop keeps resetting my workspace after I have saved my workspace plenty of times, when I go in the program and choose the workspace I want, I have to set it up all over again. I have to do this around every 2-3 times I open it after my computer has been shut off. My set-up and brushes disappear, as well as my files sometimes. All of the settings I have get messed up. Am I doing something wrong? Is there a way to fix this? Resetting the workspace and brushes also doesn't make everything go back to the way I had it. So I'm confused.

(I use a Windows computer and a cintiq if that's important)

Tldr; The program keeps resetting back to default

J E L · Answer

Hi @Dragonska I see you don't have any replies yet, sorry about that! Are you using the latest version, Photoshop 2022 23.4.2 release? Windows 10 or 11? Did the workspace and brush resetting happen with previous versions, too? Or only since you updated? There are a few things you can try, including resetting your preferences, which usually fixes most problems. Here's how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually Manually restoring your preferences is the most complete method for resetting Photoshop to its default state by making sure plug-in preferences and any user presets which may be causing a problem are not loaded.

If it's not fixed after resetting your preferences, in Photoshop, select Help > System Info. In the System Info dialog, click Copy and paste the text into a reply here, and we'll take a look at it.

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