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Participant
April 26, 2017
Answered

Photoshop Running but Project Window Disappeared

  • April 26, 2017
  • 12 replies
  • 27739 views

I am running PhotoshopCC 2017 and creating a project. Then I may check Mail, go to Numbers and enter some info. Perhaps go to Safari or the scanner or just some other application. I usually Option Click the desktop to hide Photoshop. Then I go back to Photoshop by clicking on the icon in my dashboard. Photoshop shows that it is still running but my project window is gone (hidden?). Nothing I do can bring it back. I check Spaces. No project window... How the heck do I bring it back without having to quit Photoshop? I tried "show all windows" and I get, "No Available Windows".

iMac, Mid 2011 running Sierra 10.12.4

I have only one monitor

This topic has been closed for replies.
Correct answer c.pfaffenbichler
When Photoshop enters this state I can close, save and open document, with just the dialog boxes appearing.

Same here.

Affected users may want to add their +1 here:

Photoshop: Hiding sometimes makes it irretrievable | Photoshop Family Customer Community

12 replies

Known Participant
May 24, 2017

I'm having this exact same problem. Happened after the most recent major CC update, and the latest minor update hasn't fixed it.

Participant
May 25, 2017

Hi Zach,

Thanks for posting this! I still don't have a definitive answer/fix for this irritating problem. Reading on-line a suggestion from Adobe was to run your Macintosh in "Safe Mode" which turns off 3rd party "extensions" and is suppose to run Photoshop cleanly. But if I do that, I loose my graphic's card and a few others things I NEED to work with. I did trash my Fetch (by Softworks, file transfer) Short Cut app and I am waiting to see if this No Windows Available happens again. Let me know if you find out anything.

Evelia

Known Participant
May 25, 2017

Yeah, that's not helpful at all, Adobe. They just need to hurry up and fix this.

I updated to their 2017.1.1 release, but that hasn't fixed anything for me.

Participating Frequently
April 26, 2017

Perhaps you closed it by accident. If you saved it while you were working on it (hoping you did!), trying looking at recent files.

Participant
April 26, 2017

Hi,

No, that would be too easy. When this occurs, I have to quit Photoshop and when I do, it asks me if I want to SAVE my open document. The problem is, my open document is not viewable. So, it is acknowledging that I have an open document. I just can’t see it.

Evelia

Participating Frequently
April 26, 2017

What happens if you try "save as" and then close and reopen Photoshop?