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Seraphyz
Seraphyz
Participant
March 15, 2019
Answered

Photoshop's Window suddenly display stripes

  • March 15, 2019
  • 3 replies
  • 3861 views

Hello. I have a problem with the Photoshop CS6 in my laptop. I start the program and its still okey. But, whenever I want to make a new project, the window will always change to display stripes all over the window. Can I know what are the problem(s) and how to fix it?

      This topic has been closed for replies.
      Correct answer Akash Sharma

      Hi seraphyz,

      Sorry that Photoshop window looks corrupted with stripes across the screen when you attempt to open a new file.

      Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.

      I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

      Let us know if that helps.

      Thanks,

      Akash

      3 replies

      J
      jasminenoor
      Participant
      April 11, 2022

      What if the same problem raises in illustrator? 

       

      R
      Reveal5E99
      Participant
      January 29, 2021

      Thank, It works for me.

      Akash Sharma
      Akash SharmaCorrect answer
      Legend
      March 15, 2019

      Hi seraphyz,

      Sorry that Photoshop window looks corrupted with stripes across the screen when you attempt to open a new file.

      Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.

      I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

      Let us know if that helps.

      Thanks,

      Akash

      Seraphyz
      SeraphyzAuthor
      Participant
      March 15, 2019

      Hello Akash.

           Thank you for the quick respond from your side. The solution that you give is working. Can I know why it happened like that? I'm using Window with AMD Radeon Graphics, 4GB RAM.

      Thank you again for your respond. It really helpful.

      Akash Sharma
      Akash Sharma
      Legend
      March 18, 2019

      Thanks for the update. Glad I was able to help.

      ~AKash

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