Photoshop saving additional files with random names

What is that screen capture part of. It seems down sized not very readable does not show  file paths and extension. What OS are you running? Was Photoshop up and running when you captured that? Photoshop does create some temp files when it runs they should get deleted when Photoshop is closet down. Has your machine been crashing?

Now I close PS and its gone.

Adobe’s position is that saving across a network involves too many variables for them to meaningfully support.

If one insists on doing it one should be aware of the risks.

Troubleshoot issues with networks, removable media in Photoshop

If I remember correctly Mr.Cox elaborated on Photoshop’s safe-save occasionally – Photoshop does not destroy the original file on disk before writing it anew but it creates a new file and only when that has been written successfully it does remove the old one.

This seems to be a case where Photoshop writes the file but is refused to remove the old version by the OS (or another application).

This looks to have been happening since before using 2019 as there are also a few files with the same name but 2018 instead

Then they may be using both Photoshop versions.

Hi Brandonk,

Sorry that Photoshop is saving files with some unwanted random names. That shouldn't be happening, let us help make this right.

Are your client(s) saving the files on a NAS? Which file type are they working with and how are they saving the file(workflow)?

Could you please ask them for some more info like the system specifications and exact Photoshop version(like 20.0.5)?

Thanks,

Akash