Participating Frequently

Question

Photoshop saving issue (FILES TOO LARGE)

Forum|Forum|10 years ago
June 23, 2015
38 replies
158011 views

Hello,

Whenever I'm attempting to save a JPEG in Photoshop CC, even the smallest size JPEG comes out at around 6MB at least. I've tried everything from rebuilding the file to flattening all the layers, yet nothing seems to have worked so far. I'm trying to create web graphics and the file should typically be around ~100KB. Anyone have any suggestions on what I can do to fix this? I've tried restarting the computer and resetting the preferences file for Photoshop but it still won't work.

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deanp78121107

Inspiring

Did the file you were working on originate from the web as a resource? I worked on a PSD file for a mobile phone, when I save the file as a TIFF it was 26MB. I thought this was wrong, so saved it so it was 1cm wide. When I checked the file is was still 26MB. Which clearly means there is meta data or something in the bloating it.

So, to resolve the problem, I saved as a TIFF again. The file was 26MB. I opened it in the excellent Graphic Converter. I literally just did a save as, saved over the TIFF and when I checked the file it was 2.8MB as I had expected.

Basically, you have data in there, that no matter what yo do stays connected to the file.

N

nikdel5

Participant

I am having the same issue and it just started happening about a month ago. We're using the latest version available on Creative Cloud.

What we're doing is taking a JPG file, setting it up for print (normally at 200ppi for black and white newsprint) and saving it out as a JPG or PSD to be embedded into an InDesign file. Normally these small ads would be ~1MB, but we've started incurring a lot of bloating in these JPG or PSD files suddenly over the last few months. We've reinstalled, reset preferences to no avail. This issue generally only happens on one install running on a MacBook Pro (2.3 GHz Intel Core i7, 16GB RAM)

Here is a link to download two example files to demonstrate the issue:

Dropbox - Photoshop Troubleshooting

Stephen Marsh

Community Expert

Yes, it’s DocumentAncestors metadata again (around 15mb of bloat), this Bridge search isolated your images as matching this criteria (as does using File > File Info):

Again, my previous posts #58 and #59 in this topic offer solutions to this issue.

I recommend setting up the Photoshop script in Script Events Manager on all computers and also installing the Bridge script to put out spot fires where needed. Direct links to the script source code:

Re: Inflated JPG File Size - Photoshop Document:Ancestors Metadata

Bridge Script to Remove Photoshop DocumentAncestors Metadata

Keep in mind that a simple export/save for web can also strip metadata, which should be used for “web” images, however sometimes users need to send out hi-res data or CMYK etc, so export/save for web is not always suitable and then these Photoshop or Bridge scripts will be necessary if the files are bloated.

Stephen Marsh

Community Expert

I have documented all known solutions at my blog (please let me know if I need to add any further solutions or info):

Prepression: Metadata Bloat – photoshop:DocumentAncestors

D

daryljimenea

Participant

Hello, I am having the same problem, I am running Mac OS Sierra 10.12.4 and Photoshop CC 17.0.0 Release on a . Every time I save the JPEG it doesn't go down below 3mb file size event if I set the quality to 0. I usually do batch process from bridge, It ends up having huge image sizes after export to jpeg. I've already everything, restarting photoshop, bridge, restarting computer etc.

Stephen Marsh

Community Expert

So apart from trying all of the things that don't work, have you tried the posted solutions that do work?

K

kcroy2011

Participating Frequently

This is still marked as "not answered", so maybe just a helpful pointer to the best solution would be nice. Here is one: jpg file size during "save as"

F

fashionable_Wonder0D4C

Participant

Same problem here with Adobe Photoshop CC 2014

D Fosse

Community Expert

https://forums.adobe.com/people/Rami+Hoballah wrote
Same problem here with Adobe Photoshop CC 2014

And same cause and same solution. See above.

Now, I have no opinion as to why this history metadata is included, or whether it should be included, but that's the way it is.

tedt72583949

Participant

Hey guys, just got this bug and yes saving without metadata worked as a quick fix.

Honestly have no idea how Adobe manages to put 5MB of metadata into a file. Seriously, try turning down quality to 0 for a jpeg, still 5mb.

D Fosse

Community Expert

tedt72583949 wrote
Honestly have no idea how Adobe manages to put 5MB of metadata into a file.

This issue has been looked into by engineers here in the forum a couple of times. In all instances it turned out to be what they called "ancestors metadata" - IOW a record of the file origin and history. The metadata isn't put there by Adobe, but users.

N

ndeliso

Participant

This problem just showed up in my photoshop CS6 as well. Up until a week ago, files were saved at a reasonable size. For three years, there has been no change in my process, no change in my hardware, no change in my software. Suddenly, even a white background 4x5 inch photo with nothing other than black text on it comes in at over 6MB. I don't understand how a bug could "suddenly develop" when there have been no changes in anything on my end. I ran MacAfee and this does not appear to be the result of a virus. I'm in CS6,version 13.0.1.

Any suggestions on resolving the actual problem, rather than creating a whole new process of saving as a PNG, opening, then resaving as a JPG (which did actually work) for all of my many, many pictures that I process each week?

starstruck80

Participant

i have the same problem. i'm working in CS6 and the problem only surfaced when working with cc files i had to open.

save for web does the job correctly, but it's impossible to create a correctly (file-)sized jpg through the "save as" process.

-with/without colour profile: no effect

-changing the file's size or resolution - no effect

-pasting the file's art into an new file - no effect

-converting to another colour mode - no effect

can anyone at adobe fix this please?

gener7

Community Expert

Using File > Export> Save for Web, set Metadata to "None" or "Copyright", save the file, and tell me if you get a reasonable size.

T

Test Screen Name

Legend

A profile need not be just 3 kB. A CMYK profile is typically multiple megabytes.

Earth Oliver

Legend

multi meg cmyk profiles? what in the world are you talking about?

M

Mike Arrowsmith

Participant

I've been having a similar problem using Image Processor in CC2017 to create thumbnails constrained to a maximum of 180 pixels in the largest dimension. Some files processed as expected and resulted in files of 20KB or so, whilst others were saving at 4MB.

I eventually resolved it by disabling the 'Include ICC profile' option so that seems to be where the problem lies, in my case at least. I tested this further by doing a 'Save as' of the original file without the embedded colour profile and halved the resulting filesize.

Hope this is useful to someone else who's been tearing their hair out over this.

D Fosse

Community Expert

Mike Arrowsmith wrote:
I eventually resolved it by disabling the 'Include ICC profile' option so that seems to be where the problem lies

An icc profile is only 3 kB, so that simply can't be, unless the profile is massively corrupt. It is never a good idea to strip the profile.

It is known that file history metadata sometimes can balloon a file to enormous sizes (several MB). I rather think that's it.

Try Export or Save For Web with metadata set to "none" or "copyright". That should strip out all those megabytes.

M

Mike Arrowsmith

Participant

Well, it it simply *can be*. Whether or not it's a corrupt profile I don't know, nor would I know how to tell, but this definitely resolves it for me. Screenshot attached of image processor results:

.jpg is with included ICC profile

_1.jpg is without ICC profile

_2.jpg is with ICC profile, but with 'convert profile to sRGB' selected.

M

Matt_Gio

Participant

I have been using PS since 1997 and After the latest update, I have a set size I use, 4080 x 2640 @ 300 ppi for all my poster prints... Every time I use Export AS and JPEG my printer is getting a huge file.

The resulting file size is huge and the printer called me and said that the image is over 56" x 36"!

So I tried the cropping tool again..... this time set it to inches..... 11.25 in x 17.25 in @ 280 ppi

SAME RESULT IN EXPORT!

So I am pretty sure this is a major bug in Photoshop!

So I went in and Used the legacy "Save for web" as so...

STILL SAME RESULTS.......

If a crop is made at 11in x 17in @ 300..... The size should not be more then 11x17 on export... Never happened in the past....

Now I have to export the file and go to preview in MAC and resize the image to 11x17 @ 300 for the image to be in the correct sizing....

IT IS A PHOTOSHOP ISSUE!!!!!!

gener7

Community Expert

There is a setting above Copyright and Contact Info in Save for Web that includes Print Metadata. I think it's "All".

Try that and let me know. That setting should keep your 300 ppi setting.

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