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German16B7
Participant
October 30, 2023
Question

Photoshop se cierra en cuanto se abre

  • October 30, 2023
  • 1 reply
  • 154 views

Hola tengo instalada la ultima version de photoshop, pero se cierra al poco rato de abrirla, gracias por la informacion

 

    This topic has been closed for replies.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    October 30, 2023

    Hi @German16B7 assuming you are logged into the Creative Cloud desktop app with your paid ID - first, confirm you meet minimum system requirements:

    https://helpx.adobe.com/photoshop/system-requirements.html

    Normally a crash at open is lacking resources - available/free HD space, RAM, etc. even if the GPU was lacking it should still open.

    The next thing to try is to reset the preferences when you open using the keyboard shortcut method (shift+cmd+opt prior to the splash screen. It will ask if you want to reset).

    https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

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      German16B7Author
      Participant
      October 30, 2023

      Thanks a lot Kevin i will try your ifo

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