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Participating Frequently
April 16, 2022
Answered

Photoshop se cierra solo al intentar abrirlo

  • April 16, 2022
  • 7 replies
  • 2104 views

Hola, escribo por acá para solicitar ayuda de la comunidad en cuanto al funcionamiento de Photoshop, el día de hoy he intentado varias veces abrirlo y cuando se carga se cierra automaticamente sin ninguna razón, si pudieran ayudarme estaría agradecida.

This topic has been closed for replies.
Correct answer J453

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

7 replies

Participant
April 20, 2022

Hola, Photoshop se cierra mientras se esta cargando cueando llega a inicializando paneles. ya he intentado reiniciar, desinstalar, inicio modo seguro y otras cosas mas pero no logro que abra.

Legend
April 19, 2022

Good to hear that fixed it. Would you mind sharing your Photoshop System Info? Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Participating Frequently
April 19, 2022

No llegue a generar ningun informe porque no me aparecio la ventana de informe de errores, el problema se daba al intentar abrir cualquier archivo de formato photoshop, porque intente abrir el programa solo y abria. Hice esto:

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

 

Y se resolvio, ya no se cae, gracias.

eduardom7559764
Participant
May 7, 2022

Buenas, tengo el mismo problema, W11,  como accedo a 

 Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" 

 

Gracias

 

J453Correct answer
Legend
April 17, 2022

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

Participating Frequently
April 17, 2022

Ya desinstale el programa y lo volvi a instalar y sigue cerrandose repentinamente. ¡Ayuda!

Participating Frequently
April 17, 2022

Si, ya la reinicie y sigue con el problema.

Michael Bullo
Community Expert
Community Expert
April 16, 2022

Have you tried restarting your computer?