deltaforce23d15513648

Participating Frequently

Question

Photoshop silently deleted a psd file

Forum|Forum|6 years ago
July 10, 2019
1 reply
384 views

Hello, I just opened a .psd file, I tried to edit some text then I've got an error like "impossible to complete the operation due to photoshop virtual memory full".

I just closed the .psd file in photoshop, and now the file disappeared from the directory. Is there a temp directory I can check to recover it? It's unbelievable...

This topic has been closed for replies.

c.pfaffenbichler

Community Expert

Community Expert

It's unbelievable...

And therefore it seems hard to believe your description of the process leading up to the issue is complete.

Could you have left out some relevant part?

Have you done a search of all your volumes to check if the file may have been moved?

Was it situated locally or on a network volume?

deltaforce23d15513648Author

Participating Frequently

Nop the only operations I made are the ones I mentioned.

The psd is located in an external SSD.

c.pfaffenbichler

Community Expert

Community Expert

The psd is located in an external SSD.

So were you able to find it again?

As for

"impossible to complete the operation due to photoshop virtual memory full"

you may want to run the gamut of basic trouble-shooting and performance-related steps.

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html