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default4sasgpf9pg0m
Participant
November 4, 2023
Answered

Photoshop [Sorry an error has occured Photoshop has to close.]

  • November 4, 2023
  • 2 replies
  • 870 views

I get the error code: Sorry an error has occured Photoshop has to close.

This is happening on two computers.

I have uninstalled

Restarted the computer

Reinstalled lates version 25

Still no luck

Uninstalled

Installed the Beta version

Still no luck

Help

    This topic has been closed for replies.
    Correct answer Myra Ferguson

    You might check that your computer meets the Photoshop minimum requirements:

     

    If it does, then it could be an installation issue. Because you've already uninstalled and reinstalled, you might consider using the Adobe Creative Cloud Cleaner Tool:

     

    2 replies

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    Dark Knight37919598mei2
    Participant
    June 8, 2024

    Same problem with me.It happens after I try to lock the layers or unlock the layers.

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity ExpertCorrect answer
    Community Expert
    November 4, 2023

    You might check that your computer meets the Photoshop minimum requirements:

     

    If it does, then it could be an installation issue. Because you've already uninstalled and reinstalled, you might consider using the Adobe Creative Cloud Cleaner Tool:

     

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