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Participant
November 4, 2023
Answered

Photoshop [Sorry an error has occured Photoshop has to close.]

  • November 4, 2023
  • 2 replies
  • 870 views

I get the error code: Sorry an error has occured Photoshop has to close.

This is happening on two computers.

I have uninstalled

Restarted the computer

Reinstalled lates version 25

Still no luck

Uninstalled

Installed the Beta version

Still no luck

Help

This topic has been closed for replies.
Correct answer Myra Ferguson

You might check that your computer meets the Photoshop minimum requirements:

 

If it does, then it could be an installation issue. Because you've already uninstalled and reinstalled, you might consider using the Adobe Creative Cloud Cleaner Tool:

 

2 replies

Participant
June 8, 2024

Same problem with me.It happens after I try to lock the layers or unlock the layers.

Myra Ferguson
Community Expert
Myra FergusonCommunity ExpertCorrect answer
Community Expert
November 4, 2023

You might check that your computer meets the Photoshop minimum requirements:

 

If it does, then it could be an installation issue. Because you've already uninstalled and reinstalled, you might consider using the Adobe Creative Cloud Cleaner Tool: