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gioter
Participant
February 29, 2024
Answered

Photoshop startup error

  • February 29, 2024
  • 2 replies
  • 425 views

Hi, I have a problem: when I start Photoshop the following error occurs: "Cannot open changelog file Photoshop Changelog. Changelog is not active"; Then it starts and works. What can I do? (I reinstalled the program but the error still occurs. Sorry for the translation. 🙂

 

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Correct answer MarekMularczyk

Have you tried resetting Photoshop preferences?

  

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
February 29, 2024

Do you have any custom API's running in Photoshop? That is the only thing that would cause a Changelog error, however translated - this is asking for registration.

MarekMularczyk
Community Expert
MarekMularczykCommunity ExpertCorrect answer
Community Expert
February 29, 2024

Have you tried resetting Photoshop preferences?

  

Adobe Community ExpertAdobe Certified Professional
gioter
gioterAuthor
Participant
March 2, 2024

Thank you!! it was easier than expected, the simple things: the best. I solved it, thanks again.

MarekMularczyk
Community Expert
Community Expert
March 20, 2024

I'm glad it worked! 🙂

 

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