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Participant
September 3, 2021
Question

Photoshop stop working

  • September 3, 2021
  • 1 reply
  • 149 views

Hi,

I am using most recent updated Photoshop version, its very buggy, most of the time automatically close.

And sometimes it just hang, It's not expated from photoshop.

This topic has been closed for replies.

1 reply

Community Expert
September 3, 2021

Please try to reset the preferences of Photoshop using the steps described here: 

Preferences in Photoshop (adobe.com) 

Please backup your settings before resetting the preferences. You can check: 

Migrate presets, actions, and settings (adobe.com) 

 

If this doen't help, please give us more and detailed informations including the following : 

Adobe product and version number 

Operating system and version number 

The full text of any error message (s) 

What you were doing when the problem occurred 

Screenshots of the problem and/or error messages 

Computer hardware, such as CPU; GPU; the amount of RAM; etc 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI