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space_birdie
space_birdie
Participant
February 7, 2018
Answered

Photoshop stuck at license agreement

  • February 7, 2018
  • 1 reply
  • 885 views

I recently bought Photoshop and it still displays the trial number and buy now despite that fact. Whenever I try to start it up the license agreement pops up and once I hit accept, disappears for a couple seconds before popping back up again. I've tried uninstalling and cleaning out everything related to cc but that didn't work, restarting doesn't help either. Any help would be appreciated.

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi space_birdie,

    Sorry that you're unable to install Photoshop as it is stuck at the user agreement prompt. Could you please take a look at this documentation Can't accept end-user license agreement and launch product​ and let us know if that helps?

    Thanks,

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    March 16, 2018

    Hi space_birdie,

    Sorry that you're unable to install Photoshop as it is stuck at the user agreement prompt. Could you please take a look at this documentation Can't accept end-user license agreement and launch product​ and let us know if that helps?

    Thanks,

    Akash

    space_birdie
    space_birdieAuthor
    Participant
    March 17, 2018

    Sadly it is now stuck on "trial expired", once that issue gets resolved I will see if that helps fix this issue!

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