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Correct answer Derek Cross

Try resetting your Photoshop preference, which you can do under the General tab of Photoshop preference.

Alternatively you can do it like this:

Close and relaunch Photoshop and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. You must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow).

You may need to do this a couple of times before getting the hang of it!

1 reply

Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
January 4, 2017

Try resetting your Photoshop preference, which you can do under the General tab of Photoshop preference.

Alternatively you can do it like this:

Close and relaunch Photoshop and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. You must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow).

You may need to do this a couple of times before getting the hang of it!

    johns62038366
    johns62038366Author
    Participant
    January 4, 2017

    Hi! So far, so good! Thanks!

    Why does this work?

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      January 4, 2017

      I think it clears application corruption. I find I have to do it a couple of times a year.

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