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mikaels71195823
mikaels71195823
Inspiring
January 12, 2017
Question

Photoshop uninstalled automatically

  • January 12, 2017
  • 4 replies
  • 1161 views

When I open the Creative Cloud I see that I have not installed Photoshop, but I know I done that I install the PS, fix styles, actions and brushes. Then it will update that I install, after a few days, the Photoshop are uninstalled again. How come? I've have new computer with Windows 10. Some one that knows why it unstalls with no reason, it's not fun to have to install styles and the rest every week.

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    4 replies

    mikaels71195823
    mikaels71195823Author
    Inspiring
    January 12, 2017

    Mine looked like yours.

    Best regards: Micke Seise
    mikaels71195823
    mikaels71195823Author
    Inspiring
    January 12, 2017

    This is how it looks right now:

    But after a few days Photoshop CC (2017) is above illustrator and the button after it says Install.

    Best regards: Micke Seise
    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 12, 2017

    Check you schedular is the anythin there you do not know about?

    JJMack
    mikaels71195823
    mikaels71195823Author
    Inspiring
    January 12, 2017

    No I don't have any security application that should remove PS, the funny thing is that Lightroom and bridge are still there it just PS that uninstalls and it's the same version 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

    Best regards: Micke Seise
    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 12, 2017

    Something with the correct privileges  has to be uninstalling Photoshop then.  Make sure nothing is scheduled to run periodically to do that.  Are all the files and directories actually removed or just the launching icons? Does the Creative Cloud application show Photoshop needs to be installed?

    JJMack
    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 12, 2017

    Do you have some security application on you machine the may be removing things  that you have installed but were not added to the security Application authorized list and marked by the security software.  What else would be removing software and files from your system.  If you install An Adobe update that installed a new version of Photoshop if you do not use the advance install option it will remove old version of the application.  It should give you an option to migrate your presets. It will not migrate third party plug-ins.  If you fail to migrate your preferences you should be able to migrate the in the new Photoshop version using menu Edit/Presets>Migrate Presets...

    JJMack
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