yogev270719357voz

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Question

Photoshop update file is detected as malicious by Antivirus (Bitdefender)

Forum|Forum|3 years ago
November 10, 2022
1 reply
1357 views

Hi,
My AV (Bitdefender) block the Photoshop update process after detecting a malicious file inside the installation package.

"The file C:\Users\XXX\AppData\Local\Temp\ETRD98F.tmp\AdobePhotoshop23-Core_x64.zip.aamdownload is infected with Trojan.GenericKD.62946170. The threat has been successfully blocked, your device is safe."

Windows

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Community Expert

Community Expert

Thats a Windows thing rather than Photoshop, but easily fixed

yogev270719357vozAuthor

Participant

Thank you.
I am not searching for how to unblock it; it is not a window thing.
The file installer of Photoshop was classified as a trojan by the AV.
They need to check it and contact the AV vendor to allowlist it if it's a false positive.