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tylerg14656212
Participant
February 11, 2020
Question

Photoshop Update Saving and Crashing issues

  • February 11, 2020
  • 2 replies
  • 156 views

I recently updated my photoshop and I am not able to save any of my work and I am having issues opening it. Anyone else having this issues? Any ideas how to fix it? 

This topic has been closed for replies.

2 replies

JJMack
Community Expert
Community Expert
February 14, 2020

Supply pertinent information for more timely and effective answers. The more information you supply about your issue, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc.
JJMack
Akash Sharma
Legend
February 14, 2020

Hi there,

 

Sorry that you're facing issues saving in Photoshop and having other issues after updating the app. Which exact version of Photoshop are you using and on which Operating system?

 

Would you mind checking out the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html and let us know if that helps? 

 

Thanks,

Akash