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Participant
February 2, 2019
Question

Photoshop update to CC2019

  • February 2, 2019
  • 2 replies
  • 182 views

if i can't do the updater. i pay every month is it possible that you could step in and go ahead an give me the 2019 version. i have been paying on this i believe for 3 years now with no updates. i am having problems because i don't have the updates.

    This topic has been closed for replies.

    2 replies

    February 2, 2019

    Hi

    If you're having issues updating your CC apps, take a look here

    Available updates not listed for Adobe Creative Cloud applications

    Does your operating system meet the minimum system specs for CC2019

    Photoshop system requirements

    Participant
    February 2, 2019

    My computer meets the requirements. Now I need to be updated to CC2019. I

    make payments every month. It is very annoying that I can't get done what I

    need to do.

    On Sat, Feb 2, 2019 at 7:00 AM c.pfaffenbichler <forums_noreply@adobe.com>

    davescm
    Community Expert
    Community Expert
    February 2, 2019

    I have moved your question to a separate thread as you raised it in someone elses thread about a separate issue.

    As requested by c,pfaffenbichler can you show a screenshot of your CC desktop app (similiar to the one he showed earlier)

    Dave

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 2, 2019

    How do you not have the update available?

    Could you please post a screenshot of the CC app (like below)?