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Participant
March 23, 2020
Question

Photoshop v21.1.1 : file cannot be opened

  • March 23, 2020
  • 1 reply
  • 167 views

Hello !

I use the new version of photoshop (v21.1.1).
Today, while I was working on a PSD document, photoshop crashed...

Since then, I can't open the file... When I open the file it's loading and suddenly I get the "program error" window .

I've unistalled and reinstalled photoshop, test with an old version of photoshop and with an other computer but... I still get the same problem.

What can I do ?

 

Thanks for your help !

Regards

This topic has been closed for replies.

1 reply

Derek Cross
Community Expert
Community Expert
March 23, 2020

Is it just that file you can't open or any PSD file? If the former, it's a file corruption and you will probably have to go back to an earlier saved version or start again.