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5
5CC22
Participating Frequently
October 29, 2021
Question

Photoshop v23.0 Neural filter bug

  • October 29, 2021
  • 2 replies
  • 948 views

The "JPEG artifacts removal" neural filter in Photoshop v23.0 now only runs on the CPU instead of using the GPU.

 

I have tried reviewing the performance settings, restarting the computer, etc., but this did not solve the problem. I'm using Intel CPU and NVIDIA GPU.

 

The only way to solve the problem was to downgrade the version to v22.5.2.

 

Please forgive me that I am Japanese and am posting this using machine translation.

This topic has been closed for replies.

2 replies

J
J453
Legend
October 31, 2021

You've got two cards in this system. See step 7 here for instructions to change the preferred graphics processor to High-performance NVIDIA processor.: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

5
5CC22Author
Participating Frequently
October 31, 2021

I followed step 7 and set the NVIDIA control panel to give priority to high performance NVIDIA processors, but that didn't help.

In addition, I tried to set Windows graphics settings to give priority to high performance NVIDIA processors, but that didn't help either.

J
J453
Legend
October 29, 2021

If you go to Preferences > Performance... is "Use Graphics Processor" enabled?

5
5CC22Author
Participating Frequently
October 29, 2021

Yes.
I also tried disabling it and then restarting Photoshop and enabling it again, but that didn't work either.

J
J453
Legend
October 29, 2021

OK. It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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