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K
Kapture benoit
Known Participant
October 29, 2021
Question

Photoshop v23 crash and killed my photoshop v21 and my PC

  • October 29, 2021
  • 1 reply
  • 265 views

Photoshop v23 crash and killed my photoshop v21 and my PC...

the solution is simple ADOBE need to put back photoshop version 21 and others version, in the creative cloud desktop apps...

Photoshop « drop down list : other versions ».... in my case I NEED V21..... !!!

 

I don't understand your decision to take out almost all of photoshop version  in the creative cloud apps... that will put in jeopardy many of your members.... why you only keep v23 and v22 ?

 

The other solution that your adobe tech suggested and we tried...  it doesn't work at all and they don't even know why, is : to download the older version form a web link... and install it... it's the worst thing .... doesn't work att all... 

 

 

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    1 reply

    J
    J453
    Legend
    October 29, 2021

    I'm not seeing any submitted crash reports from you in our system.

     

    If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

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