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Question

Photoshop Version: 22.4.0 Update has a mega bug jpg no more possible to save

Forum|Forum|4 years ago
May 14, 2021
3 replies
2254 views

Hi there, I made my Photoshop Update today to

Adobe Photoshop Version: 22.4.0 20210512.r.195 5b318a5 x64

Win 10 64 bit,

But when I like to use then function FILE > SAVE AS - there are no more the generall file formats like jpg, gif, bmp, etc. all this file formats are no more to selecrt, they are al gone !!!!

Only when I use this "new function" FILE > SAVE AS COPY - it's possible to save a jpg. This Update bug must be fixed very quick !!!!!

Also the Programm crashes every 5 min. during you work with it. Software is after this update absolutly unusable. It seems also that the Probram has problems with files which are temporary in your temp copy. And when you enter this files with "past" into photoshop, the Programm crashs and a bug report windows pops up

This topic has been closed for replies.

S

SODemonAuthor

Participating Frequently

but that's not the biggest Problem. Since my update today Photoshop crashes every 2 minutes. I have restaret Photoshop the last 1/2 hour for maybe 20 times. Every second funtion make a crash. Doesn't matter what I'm doing. Have to find now a function to undo this bad update

jane-e

Community Expert

Hi @SODemon ,

This is a separate issue. You might want to revert to the last version that worked for you using the Creative Cloud app and report this as a bug to Adobe here: https://feedback.photoshop.com/

Have you tried resetting preferences after backing up customization? Prefs > General > Reset Prefs on Quit.

~ Jane

Ged_Traynor

Community Expert

Hi

The Save As is not a bug, it was done because Apple broke it with Catalina, didn't bother to fix it, Apple customers complained to Adobe, Adobe fix what Apple didn't fix and Windows users have to suffer for Apple breaking it.

https://helpx.adobe.com/photoshop/using/whats-new/2021-4.html

As for the crashes, you're not alone, there's plenty of post on the forum affecting both Windows and MAC users, Version 22.xx is a bit of a roller coaster ride for most users.

D Fosse

Community Expert

It's not a bug.

The Save As dialog now only lists formats that support all the properties of your file. If jpeg etc. is not listed, it's because your file has e.g. layers, or other properties not supported in the jpeg specification.

Personally I welcome this change. It will be a copy in any case, this just makes it very obvious. It avoids all sorts of confusion when people close the original and only later discover that all the file properties like layers are irretrieavably lost.

This way, you can't miss it.

Ged_Traynor

Community Expert

"Personally I welcome this change"

I for one don't like the change, I have never had any issues saving files in Photoshop, I certainly have never been confused about how I save my files, it's not exactly rocket science.

Seems to me Adobe done this to fix what Apple broke in Catalina, an option to disable the feature would have been nice.

D Fosse

Community Expert

I'm not confused either, Ged. But lots of people are, and then they come here.

Let's not forget that this is just reverting to how Photoshop originally behaved. If you had a layered file, or a 16 bit file, and wanted to save a jpeg, you couldn't. You couldn't because it was not allowed in the jpeg specification.

The option to save out a jpeg-copy-on-the-fly was introduced sometime around CS4 or CS5, with much fanfare - and, I should add, as a direct result of many user requests. The copy aspect of it was tricky, but solved by leaving the original still open on screen, with a second prompt to save if you tried to close it.

It was this second save prompt that threw people off and caused confusion no end, because most people then thought they had already saved the file and what on earth was this nonsense.

So again the confused users would come here. Wrong either way.

So my thinking is - if it's going to be confusing to people anyway, let it be straight up and out in the open, this is what happens when you do that - rather than a workaround for a workaround for a workaround.

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