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Known Participant
November 26, 2019
Question

Photoshop video render is generating red frames between some clips

  • November 26, 2019
  • 2 replies
  • 1872 views

I know photoshop is not the BEST tool for editing videos...but it is what I have and know.  It has done the job for me, and now that I am done my editing, the output rendered files have the ocasional red frame between clips.  I can't predict where they will show up, it seems each time I render, I get a different result.  

 

I did see these red frames inside photoshop at one point when I was testing playing back a section.  However, when I moved the time slider to the exact frame, photoshop would render the frame properly, and the red frame would tne be gone for that section.  I figured it was just a rendering thing as PS was trying to play back while inside PS.  But now, when I export->Render Video, I get the occasional single red frame, and they always appear between two clips I had in the original file.

 

Any ideas?  (I am new to video editing, in case you didn't already surmize that).  Any help or suggestions are appreciated!

 

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2 replies

SpazmierAuthor
Known Participant
November 26, 2019

A little update.  I tried rendering with the Preset "YouTube HD 1080p 29.97", and this seems to have removed the red frames.  Yay!  However, now there are all kinds of sections of the video where it flickers and/or is extremely low resolution.  Sigh.

BTW: I have "USe Graphics Processor" disabled...so this rules out the issues with graphics drivers.

nikunj.m
Legend
November 27, 2019

Please update Photoshop to the latest version (21.0.1) through the Creative cloud desktop application and check if the issue persists.

And what format are you exporting the video in?

SpazmierAuthor
Known Participant
November 27, 2019

I have managed to get a good video out.  A few things that I did (I am not sure which one(s) did the trick).

- "Use Graphics Processor" was unchecked, and PS could not detect my video card

- Updated my video card drivers 

- PS still couldn't rcognize my card, so I "Reset Preferences On Quit", shut down PS, rebooted my PC, and restarted PS

- Enabled "USe Graphics Processor" now that my video card is recognized again.

- Checked that my source videos were 24fps, so made sure my Export output video was the same frame rate.

- Kept getting messages that my scratch drive was full...so moved the location of my scratch drive so there was lots of space.

- Output video is good...no red frames, no funny distortions.  YAY!

- BTW: Still on version 19.1.9.  Updating PS was my next step, which I will still do, but wasn't necessary to get good video export.

nikunj.m
Legend
November 26, 2019

Hi there,

 

Please share the version of Photoshop you are using and the operating system you are working on? Would you mind confirming if you have tried exporting a video out of Photoshop to check if the red frames appear in the exported clip as well? 

 

If not, you can try the steps mentioned in the article below to check if that helps.

https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,

Nikunj

SpazmierAuthor
Known Participant
November 26, 2019

Photoshop CC 19.1.9 and Windows 10

 

Yes, as I explained previously (maybe not clearly enough), I saw the red frames inside PS a couple of times, and this doesn't bother me.  The exported video DOES have the red frames, and that is what I am trying to resolve. 

 

I will check out the article you listed and see if that helps.  Thanks!

 

Steve