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angryraidown
Participant
April 21, 2019
Answered

Photoshop weird bug

  • April 21, 2019
  • 3 replies
  • 641 views

I was trying the trial version of Photoshop and when i am trying to type of move objects . This is happening.

This is happening just when i use the dedicated video card .

Does someone have some ideas why is this happening?

This topic has been closed for replies.
Correct answer c.pfaffenbichler

As the Toolbox, Layers Panel and Options Bar are not visible I am not sure what we are supposed to be seeing here.

What is the problem exactly?

This is happening just when i use the dedicated video card .

So turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop makes a difference?

3 replies

angryraidown
Participant
April 21, 2019

i know that post and i know how to use the search function .

i fixed the problem

uninstalling the nvidia driver (using the device manager) and restarting the windows

c.pfaffenbichler
Community Expert
Community Expert
April 21, 2019

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://forums.adobe.com/docs/DOC-7044

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

In case it’s font-related please check out this page:

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity ExpertCorrect answer
Community Expert
April 21, 2019

As the Toolbox, Layers Panel and Options Bar are not visible I am not sure what we are supposed to be seeing here.

What is the problem exactly?

This is happening just when i use the dedicated video card .

So turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop makes a difference?

angryraidown
Participant
April 21, 2019

Yeah i tried . Is working but when i move the the objects or i type is slow .

The problem is that when i move something is going back to the same position or when i am typing something the text that i deleted is appearing back. I don't know why is not showing in the video.

c.pfaffenbichler
Community Expert
Community Expert
April 21, 2019