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mirod3024058
Participant
March 25, 2020
Answered

Photoshop: When opening file, file formats are deactivated on default

  • March 25, 2020
  • 1 reply
  • 902 views

Hey there,

since a while ago my Photoshop started having this weird error, which first I thought was a bug. Everytime I wanted to open a file through cmd+O or "file > open" an error messaged showed up, sometimes it just said it can't open the file because of a program error, sometimes it had a weird error code. Drag and drop into photoshop still works though. Then I figured out that when go to "open file", in the browser window where you select the file, there's a little dropdown menu at the bottom that says "activate" where you can choose which file formats are activated. If I choose "all documents" here, everything's fine and I can open files. Unfortunately this dropdown menu is blank on default everytime I want to open a new file. Can I permanently change this somewhere?

 

Thanks so much,

Miro

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler

    »If I choose "all documents" here«

    Not »All readable documents«? 

     

    What have you done for trouble-shooting so far? 

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    1 reply

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    March 25, 2020

    »If I choose "all documents" here«

    Not »All readable documents«? 

     

    What have you done for trouble-shooting so far? 

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    M
    mirod3024058Author
    Participant
    March 25, 2020

    Yes, "all readable documents" also works fine. Or if I choose the specific file format of the file I want to open as well.

     

    Restoring preferences I haven't tried so far because I didn't want to lose anything of how I arranged my workspace in Photoshop, and I assumed that maybe it's a very simple setting I can make somewhere and I'm just missing out on it.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    March 25, 2020

    Then Backup you current Preferences so you can restore then if resetting your preferences does not fix the problem. Once you have backed up your preferences reset your preference to see if that fixes tie problem.  If it does not you can restore the preferences from your backup. 

     

    Resetting you preferences should not delete any Workspaces you have created for yoursef.

    JJMack
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