Photoshop will not launch/open, after trying everything already on forums

Have you tried uninstalling and reinstalling the CC desktop app? (Not photoshop).

There have been a number of reports on here the last two days related to that.

Hi!

What version of Photoshop? Did you just recently upgrade? Or change computers? And, what platform are you working on--Mac or Windows?

I just recently read a post that talked about a firewall being the culprit behind a lag in Photoshop, and I was just wondering if you also are working behind a firewall? If the firewall is blocking the ability of your version of Photoshop to contact Adobe, it might be the cause. I don't have a definitive answer, but was hoping this might help. Let us know?

Michelle

I didn't see that you said you used the Adobe Cleaner tool. See this help page:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html#when-to-use-creative-cloud-cleaner-tool

Also check to see if your system has met the system requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

Is this a recent issue that Photoshop will not open?

~ Jane