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Participant
June 11, 2021
Question

Photoshop Won't Load/Open

  • June 11, 2021
  • 1 reply
  • 270 views

Ever since I updated the app yesterday evening, I closed the app and tried to reopen it and it won't open. At first my creative cloud app was doing the same but I uninstalled that and reinstalled it and It now works. I also uninstalled Ps and reinstalled it (that process done 3 times since yesterday) and it only shows black screen. I have stuff I need to turn in and create but I can't access it due to Ps not working!!!! HEELLPPPP

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1 reply

Ged_Traynor
Community Expert
Community Expert
June 11, 2021

Hi

Take a look here, scroll down to see how to manually reset the Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html