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A
aerip90292828
Participant
November 28, 2018
Answered

photoshop won't open

  • November 28, 2018
  • 2 replies
  • 2062 views

I click the open

It won't open

bridge cc is open

      This topic has been closed for replies.

      2 replies

      R
      Richardroriginal photos
      Participant
      March 7, 2023

      This doesnt help I see photoshop is not inclded in my plan

       

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      November 28, 2018

      When you ask a question you need to provide some basic information

      -Forum quick start https://forums.adobe.com/docs/DOC-5601

      Mac or Windows, and EXACTLY which version of the operating system?

      Recent Mac AND Windows operating systems have been known to cause "odd" problems

      Are you using a computer Administrator account with full read/write permission?

      Exactly which version of the program do you have that is causing problems, and what error message do you see?

      R
      Community Expert
      Rob de WinterCommunity Expert
      Community Expert
      November 28, 2018

      And, maybe another thing that might happen: if you did an update recently, and removed the old Photoshop CC 2018 version, sometimes Finder / Explorer or Bridge are still pointing to the old 2018 versions. Are you opening your files through Bridge now? In that case you can go to:

      Mac

      Adobe Bridge CC > Preferences > File Type Associations

      Windows

      Edit > Preferences > File Type Associations

      Scroll down to Photoshop Document and make sure you've selected the right Photoshop version (see screenshot below). In my case this is Photoshop CC 2019.

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