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alessandrad91059599
Participant
March 31, 2019
Question

Photoshop Won't Open

  • March 31, 2019
  • 2 replies
  • 22335 views

I'm using a macOS High Sierra version 10.13.6, and Photoshop won't open. I have already reinstalled it several times, as well as log in and out of Creative Cloud. There aren't any pop-up messages when I attempt to start it, and the app icon appears for a second in the dock before disappearing. Can anyone please help?

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2 replies

gener7
Community Expert
gener7Community Expert
Community Expert
March 31, 2019

While this pertains to 10.14.4 see if this helps: https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
March 31, 2019

Try resetting you user ID Preferences. Launch and immeitly Press and hold the CMD+Option+Shift keys. Photoshop open a dialog asking if you want to delete your Preferences reply YES.

JJMack
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    March 31, 2019

    On a Mac you can hold Cmd+Option+Shift+Ctrl first, then launch Photoshop from the dock. The timing isn’t as tricky this way.

      E
      Enlightened_gift5FEB
      Participant
      July 11, 2020

      This worked! TYSM!!

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