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E
estellesilk
Participant
June 4, 2020
Question

photoshop won't open

  • June 4, 2020
  • 1 reply
  • 333 views

 I've updated my computer, updated photoshop, uninstalled and reinstalled multiple times, I have no idea what else to do. I'm so frustrated. LightRoom has been working just fine but Photoshop won't open. Please please help me. 

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1 reply

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
June 4, 2020

Have you used the Adobe CC Cleaner app between reinstallations? It will get rid of problematic residue on your computer from past problems. Here is a link to the Adobe site telling how to use it:  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
E
estellesilkAuthor
Participant
June 5, 2020

yep, just used it and still getting the same blank photoshop screen like the picture above. 

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