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I
Its me Dave
Participant
November 23, 2020
Answered

Photoshop won't open

  • November 23, 2020
  • 1 reply
  • 492 views

Hi

I am running windows 10.

I deinstall a few old versions of Adobe programs and now photoshop wont open.

I get this.

I have deinstalled and reinstalled Photoshop. It still won't run.

Please can anyone help

Thanks

Dave

This topic has been closed for replies.
Correct answer bastelboy

Yes Adobe changer requirement droped  Supporting Windows 7,  Apple Sierra, and many GPU are no loner usable and window CPU extension SSE 4.2 or better is required.

Processor Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later

 

 


Thanks JJMack

looks like its back to GIMP for me for a while.

Thanks for answering.

Dave

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
November 23, 2020

Remove the version you are having problem with use the creative cloud desktop application the then reinstall it using creative cloud desktop application . Adobe un installers  for you older versions messed the current version configuration.  In the future if you want to  remove a version of Photoshop delete its Install tree.  Do not use your system or Adobe Creative desktop to un install old Photoshop versions there a good chance the uninstaller will brake the current  Photoshop version install.

JJMack
B
bastelboy
Participant
November 24, 2020

Hi

I did all that. I completely un-installed all of them. I even removed the empty folders from the old versions.

I then re-installed and got the same message.

I tried installing an older version and this ran. It then updated and I was back with the same problem.

Searched this and found that it may be my processor is no longer supported (AMD Phenom(tm) 11 X6 1090T 3.2 Ghz) and I can only run the older version of PS.

A new computer is in the budget for next year but even so it is a bit annoying if this is true.

All the other programs in my account run OK but I have to use PS 2020 until I get a new computer?

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
November 24, 2020

Yes Adobe changer requirement droped  Supporting Windows 7,  Apple Sierra, and many GPU are no loner usable and window CPU extension SSE 4.2 or better is required.

Processor Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later

 

 

JJMack
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