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Participant
December 8, 2021
Question

Photoshop Won't Open Files on M1 iPad ... 3 weeks now :(

  • December 8, 2021
  • 2 replies
  • 120 views

photoshop won't open files on my iPad m1 for 3 weeks now. 

it's 12.9 with 1tb drive.

any time I call in adobe thinks it might be related to a bug they know, so won't give me support, or other things to try.

Has anyone encountered anything like this and found a workaround? 

This topic has been closed for replies.

2 replies

Legend
December 8, 2021

Ah, I confused myself because I didn't notice "iPad". Sorry. Still, I think we need to know what "won't open files" means. 

Legend
December 8, 2021

You need to give a lot more detail. "Won't open files" covers dozens of different problems. Screen shots of any errors are vital. Also, what version of Photoshop? I don't know what 12.9 means. 

PECourtejoie
Community Expert
Community Expert
December 8, 2021

Hi, TSN, 12.9 is the size of the screen...