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Question

Photoshop won't start

Forum|Forum|5 years ago
June 1, 2021
2 replies
703 views

Hello, after the last update Photoshop freezes on the start page and won't open

Problem or error

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FAVOUR010119205955

Participating Frequently

Firsltly perhaps you scatch disc is full. secondly you may need to upgrade your photoshop or your pc.

Legend

Hi there,

Sorry that Photoshop is freezing while launching on your computer.

Which version of Photoshop are you using and how long have you been facing this issue? Also, what is your computer's operating system?

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/freeze-on-launch.html and let us know if that helps?

Thanks,

Akash

Ника5D5EAuthor

Participant

The steps above did not help.

Has not been working for four days since I updated the program.

Photoshop 22.4.1

macOS Big Sur 11.4

Legend

Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

Thanks,

Akash