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Participant
November 18, 2021
Answered

Photoshop wont open a document. It just stays is the main menu after loading.

  • November 18, 2021
  • 4 replies
  • 597 views

I cant open any document for editing. I updated to the latest version but still nothing. 

 

This topic has been closed for replies.
Correct answer marcos21814725p2o8

It worked. The storage space was the issue. Thank you. 

4 replies

marcos21814725p2o8AuthorCorrect answer
Participant
November 19, 2021

It worked. The storage space was the issue. Thank you. 

@mj
Community Expert
Community Expert
November 19, 2021

Thanks for letting us know @marcos21814725p2o8 ,

 

We'll tag it as correct for other users who may encounter the same issue.

 

Best

mj

@mj
Community Expert
Community Expert
November 18, 2021

Hi @marcos21814725p2o8 ,

 

Here are some suggestions that may help you get going.

 

https://www.remosoftware.com/info/psd-file-not-opening-in-photoshop

 

Let us know how you go.

mj

Derek Cross
Community Expert
Community Expert
November 18, 2021

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences (then closing and reopening the application)?

chanaart
Community Expert
Community Expert
November 18, 2021

This is odd. Try to reinstall and make sure you have enough RAM as  well.

Chana

Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.