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Sxme Photography
Inspiring
November 24, 2019
Answered

Phtoshop CC 2020 home screan not working

  • November 24, 2019
  • 3 replies
  • 1043 views

Hello i update to photoshop cc 2020 yesterday and now everytime i start it my home screen menu is not loading and not working 

 

it stays like this the entrire time and nothing is happenign how do i fix

 

This topic has been closed for replies.
Correct answer Sxme Photography

I just had to wait for the next update and it got fixed by itself

3 replies

DiegoKu
Participant
June 9, 2020

Hi. There will probably be two problems:

 

  1. Have Photoshop installed without Creative Cloud Desktop
  2. Photoshop may have corrupted or damaged files.


In my case, I did the first action, and it solved it for me perfectly. This is because, since the program belongs to the CC, it must necessarily synchronize its files, and that start is created especially for it.

Sxme Photography
Sxme PhotographyAuthorCorrect answer
Inspiring
June 9, 2020

I just had to wait for the next update and it got fixed by itself

Semaphoric
Community Expert
Community Expert
November 24, 2019

what viedo card are you using? Do you possibly have both a video card and the motherboard's on-board garphics active?

Sxme Photography
Inspiring
November 24, 2019

I am using:

rx 550

12gb ram

amd fx 6300

Semaphoric
Community Expert
Community Expert
November 24, 2019

Can you get files by using the File menu?

Sxme Photography
Inspiring
November 24, 2019

Yes i can open files trough File>Open