Inspiring

Answered

Phtoshop CC 2020 home screan not working

Forum|Forum|6 years ago
November 24, 2019
3 replies
1043 views

Hello i update to photoshop cc 2020 yesterday and now everytime i start it my home screen menu is not loading and not working

it stays like this the entrire time and nothing is happenign how do i fix

This topic has been closed for replies.

Correct answer Sxme Photography

I just had to wait for the next update and it got fixed by itself

DiegoKu

Participant

Hi. There will probably be two problems:

Have Photoshop installed without Creative Cloud Desktop
Photoshop may have corrupted or damaged files.

In my case, I did the first action, and it solved it for me perfectly. This is because, since the program belongs to the CC, it must necessarily synchronize its files, and that start is created especially for it.

Sxme PhotographyAuthorCorrect answer

Inspiring

I just had to wait for the next update and it got fixed by itself

Semaphoric

Community Expert

what viedo card are you using? Do you possibly have both a video card and the motherboard's on-board garphics active?

Sxme PhotographyAuthor

Inspiring

I am using:

rx 550

12gb ram

amd fx 6300

Semaphoric

Community Expert

Can you get files by using the File menu?

Sxme PhotographyAuthor

Inspiring

Yes i can open files trough File>Open

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