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Inspiring
July 29, 2019
Question

Pixelated Square appears - Photoshop 20.0.5 macOS 10.14.5

  • July 29, 2019
  • 3 replies
  • 542 views

Hi all,

I've been having a problem where sometimes while working on an image in PS CC a square that is hyper pixelated appears in my image.  If I zoom in or out sometimes it will go away.  I don't have a capture of it, but will grab one the next time I see it.  In the meantime is there anything I should test out?  All software is updated.

Mac OS Mojave 10.14.5

PS 20.0.5

Message was edited by: Sahil Chawla

This topic has been closed for replies.

3 replies

Norman Sanders
Legend
July 29, 2019

The fact that the problem is inconsistent suggests that a particular tool or function my be involved. For example, if the effect occurs when compositing, perhaps this will help:

Please provide additional details: OS, PS Version, activity when it appears, image, etc.

davescm
Community Expert
Community Expert
July 29, 2019

Hi

That sounds like a GPU issue. Unfortunately , being a Windows user, I cannot advise if or how you can check the GPU driver on a MAC. I hope another forum user may be able to help you with that.

In the meantime though, you may want to try checking "Use Legacy Compositing" in Preferences > Performance and see if it makes any difference.

Dave

Sahil.Chawla
Adobe Employee
Adobe Employee
July 29, 2019

Hi Silvia,

That shouldn't be happening, let's make it right.

As there are pixelated squares appearing in Photoshop, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil