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Mohammadqassem
Participant
May 17, 2020
Question

Please check your network connection and try again

  • May 17, 2020
  • 11 replies
  • 9602 views

Hello, 
I have a valid subscription for photoshop on my iPad. I faced this problem today and I tried many solutions but I didn't figure out how to solve it. Please help. 

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    11 replies

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    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    May 17, 2020

    First sign out of the App store and your Adobe account and restart your ipad. Sign in again and see if you have connectivity.

      M
      MohammadqassemAuthor
      Participant
      May 18, 2020

      I tried this solution now and still I'm having the same problem although the wifi connection is good 

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