Plenty of room on scratch disk but still getting "disk full" error

Forum|Forum|5 years ago
June 5, 2020
1 reply
1025 views

I got a "scratch disk full" error so I cleared plenty of space on that drive (60gb +) to no avail, I am still getting the error and can't create a new file. I tried changing the scratch disk to a drive with 100's of free gigs only to get the same "scratch disk full" error.

I have tried all of the options available online I belive but am getting the "scratch dick full" error. What do I need to do to fix this issue? I need to get on photoshop asap!! Help is much appreciated.

This topic has been closed for replies.

lambiloon

Community Expert

Hi check the following video hope it helps you...regards

https://youtu.be/7SZCsLnvDGc

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

Naomi5DAF

Inspiring

hi,

I am having the same problem. Scratch disks are full erorr is still appearing after I have checked the cache in Photoshop -purge wasn't an option. I have checked space on hard-drive, I have 257GB available. I have looked for temp folders but perhaps I don't know how to find them properly.. Do you have a video of how to find temp folders and delete for Mac OS?

Thanks. This problem has been on-going for ages and is intermittent!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded