A

Anonymous

Answered

PNGs showing as corrupt in photoshop??

Forum|Forum|8 years ago
February 28, 2018
2 replies
2483 views

I am using Photoshop CC 2018, a recently updated and installed programme on my macbook pro 2018.

Whenever I open a PNG file in photoshop, it shows as corrupt. It displays a square of rainbow squares. This happens with any png, but on other computers and systems, these files work.

I can use them in illustrator.

TIA

This topic has been closed for replies.

Correct answer c.pfaffenbichler

Turn off

Preferences > Plug-Ins > Allow Extensions …

Preferences > Plug-Ins > Load Extension Panels

and restart Photoshop.

https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photoshop-19-1-new-bug

Mohit Goyal

Community Manager

Hi lilyc,

This problem should be fixed after the Photoshop 19.1.2 update. You can install this update via Creative Cloud desktop app.

Also, you can refer the list of the fixed issues after the Photoshop 19.1.2 update, here: Fixed issues in Adobe Photoshop CC

Regards,

Mohit

c.pfaffenbichler

Correct answer

Community Expert

Turn off

Preferences > Plug-Ins > Allow Extensions …

Preferences > Plug-Ins > Load Extension Panels

and restart Photoshop.

https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photoshop-19-1-new-bug

ericg29988037

Participant

It is not a perfect solution.

The Bug coming back even with the options unchecked. You have to restart Photoshop each time the glitch appears ... Thank you to fix the problem with an update.

davescm

Community Expert

It may not be perfect, but it is a workaround . Adobe's developers have acknowledged the issue and are working on a solution.

Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded